Selecting Your Holiday Property
All our properties have been visited by at least one member of staff. Please do ask for assistance and recommendations when selecting a property. Please check the entry day, which is usually Saturday but can also be a Friday, and also that the bedroom configuration, facilities and amenities are suitable for your particular party. If in doubt, please call us and ask.
Paying your deposit
We require a completed booking form, 20% deposit, and if appropriate, any pet charge, in order to confirm your booking. If your booking is to commence within 8 weeks, the full amount is payable.
Paying your balance
The balance is due 8 weeks prior to arrival. You will be sent a reminder to say that your balance is due shortly so that you do not miss the date. If the balance is not received, we will contact you by email or phone. If the balance becomes overdue, the owner has the right to cancel the booking and request that the property is re-let.If your holiday house is subject to a 'Housekeeping Bond' this will be payable with your final balance payment.
Cancellation of Bookings
If you have to cancel your booking, you will need to:
- Inform your insurance company.
- Inform Breakwater Holidays immediately by letter, or by email so that we may release the week for re-letting.
Breakwater Holidays will try to secure a re-let and, if successful, will refund your deposit/balance less an administration fee of £70.
If your week has not been re-let by the time the balance is due, you are still required to complete your obligation to pay the full amount. If the balance is not paid by the due date, the booking is regarded annulled and the deposit becomes non-refundable. In this event, and in order to minimize loss to the owner, Breakwater Holidays reserve the right to re-let the week less a discount.
Cancellation Insurance – loss of rental due to cancellation can be avoided!
*We cannot stress enough the importance of taking out cancellation insurance. The unexpected can, and does, occur and, as with other insurances, it is in your interest to cover yourself for any eventuality. Shared between members of group, this can be as little as £5 per person, which is surely worth the peace of mind it brings.
Of course, some people feel that they would rather take the risk and not cover their booking insurance. This is an individual choice which only you can decide but please be aware of the liabilities and penalties involved in taking such a risk. Neither owner nor Breakwater Holidays can take this responsibility for you.
Insurance can be arranged at a competitive rate through Courtenay Insurance of Bude. Please contact Trevor Macey on 01288 355295 or trevor@courtenayinsurance.co.uk to discuss your requirements.